Are you the kind that likes variety, the kind where each day is not the same? If so, you just found the perfect position. We are seeking a detail-oriented individual to answer and maintain our accident phone line. In this role you will provide front-line support to our associates, taking detailed notes from the conversation and processing each call with urgency and calmness.
About the position:
- Monday - Friday; 9 a.m.- 6 p.m.
- The position's main focus is to answer our internal accident phone line
- Taking initial vehicle incident calls
- Setting up claims
- Completing necessary steps based on the severity of the incident
- This position will also train to handle level one claims which will require to be handle in a timely & efficient manner.
- Using data and video taken from the drivers Smart Drive device for the investigation
By joining our team, you'll get these benefits:
- Competitive pay
- 8 paid holidays (after 30 days) and paid time off (after 90 days)
- Excellent insurance coverage that includes medical, prescription, dental, vision and hearing starting as low as $105.90/week for family plans and $40.20/week for individual plans effective after 30 days
- Company-paid life insurance and short-term disability benefits
- Traditional and Roth 401(k) plans with profit sharing that directs a portion of company profits into your retirement account
- Referral rewards - cash bonuses for referrals
- We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!
Ready to make a change? APPLY NOW to be an Averitt Accident Intake Adjuster!
Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- High School diploma or GED required
- Experience in one of these fields: auto insurance, law enforcement, or legal
- Excellent verbal, written and organizational skills
LeadFlex Job ID: 233808
External ID: 372938
Post Date: 05/01/2026